The Internet service "Spiral Dynamics Test" is FREE.
We apologize for the temporary inconveniences associated with the bureaucracy on this issue.
We are working on automating the refund process and eliminating bureaucracy.
Refund for access to Statistics.
1) Please confirm to email
refund@sdtest.us if you do not get the service of access to Statistics:1.1. screenshot with a demonstration of the problem of access,
1.2. confirming documents on payment for the service.
Within two working days, we will check your application and:
1.3. if it is our mistake, then we will eliminate it asap, or
1.4. under the Law "On Protection of Consumer Rights," money will be sent to you within ten days from the date of receipt of your claim.
1.5. Refund:
- it possible only into the bank card from which you made a payment,
- it carries out in the order of the general turn within ten days from the date of receipt of your claim minus bank interest in your transfer and refund,
- it takes 3 to 5 working days, but in some cases, it can take up to 40 days, depending on the issuer's bank.
2) If the client wants to refuse access to Statistics without explaining the reasons, the funds are returned under the Law "On Protection of Consumer Rights" in proportion to the unused time. Gifts do not count as unused time.
How can I refuse service without explaining the reasons?
2.1. Write a statement to refuse the service and money return under the Law "On Protection of Consumer Rights".
2.2. Send the application by registered mail with delivery confirmation to the address specified in the Contacts. 2.3. Wait for the answer.
Under the Law "On Protection of Consumers' Rights," money will be sent within ten days from the date of receipt of your claim.
2.4. Refund:
- it possible only into the bank card from which you made a payment,
- it carries out in the order of the general turn within ten days from the date of receipt of your claim minus bank interest in your transfer and refund,
- it takes 3 to 5 working days, but in some cases, it can take up to 40 days, depending on the issuer's bank.
